Refund policy

We have a 7-day Replacement and Exchange policy, which means you have 7days after receiving your item to request a Replacement.

For Phone Covers, Charms, Lanyard Loops and Watch Straps We Offer a 3 Days Return Policy. No other Products except mentioned above are eligible for a Refund.
A Rs100-150 Return Charge will be Deducted from the Refund Amount. 

To be eligible for a Replacement, your item must be in the same condition that you received it, With all accessories and unused Product, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. A Rs100-150 Shipping Charge will be Taken if the Replacement/Exchange is not Our Fault.

Any Shipping Charge or COD Charge collected is non-refundable. Prefer Prepaid to avoid such charges.

To start a Replacement, you can contact us at business.buzzstreet@gmail.com. Please note that Replacement will need to be sent to the following address we provide you Through-Out Our Communication.

You can always contact us for any question at business.buzzstreet@gmail.com Or On Our WhatsApp Number +917417392929.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

In-Case of Wrong item Delivered you will need to Raise the concern on Our Mail Id business.buzzstreet@gmail.com Or On Our WhatsApp Number +917417392929 with Images of What you received. Once we Accept the replacement we will Arrange For Free Reverse-Shipment Within 24hours of the Concern Raised.

Proper 360 Degree Parcel Unboxing Video Is Necessary, In the Unboxing video it should clearly show the shipping label and that the complete package is sealed. Only then the Unboxing Video Will Be accepted. Partial Or edited Unboxing Videos Will not be Valid.

For Any Damaged Product The complain Should Be Raised By the Customer On Our Mail Id business.buzzstreet@gmail.com Or On Our WhatsApp Number +917417392929 Within 24hours of Delivery

Exchanges

We offer a 7days Exchange Policy On all Our orders. To be eligible for a Exchange, your item must be in the same condition that you received it, With all accessories and unused Product, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

For the Exchange Process You will need to contact us on Our mail id business.buzzstreet@gmail.com or On Our WhatsApp Number +917417392929. Once your Exchange Gets Accepted You Will need to ship your Previous Product On the Address Which We will Provide You. Once We receive the Previous Product And Everything is good Your New Product will get dispatched within 24hours.

In-Case of The Product which You are exchanging with Is Of higher Value Than The Previous Product you will need to PAY THE DIFFERENCE AMOUNT IN ADVANCE Before We Ship Your Order.

Also If the Product Which You are exchanging With Is OF lower Value Then Refund will be provided only if the Difference amount is Greater Than Rs500.

Refunds/Order Cancellation

Once you place your order on Our Website https://www.buzzstreet.in There is no Option on Our Website To Cancel it after the Order Has been Shipped. If your Order has not been shipped yet You Can cancel It by Contacting Us on Our mail id business.buzzstreet@gmail.com or On Our WhatsApp Number +917417392929.

In-Case you need to cancel your order after it has been Shipped Just Clearly Refuse to Accept your order At the time Delivery. In-Case it was a PREPAID Order we will Refund the Amount to You in 3-4Business Days Once the RTO gets Initiated and is RETURNED successfully Back to Our Warehouse.

Once Your Order gets Delivered There is No Chance of Refunds. You can only go with Replacement Or Exchanges.

REPAIRS/WARRANTY CLAIM

Not All Products that We offer Comes with Warranty. However If your Product Falls Under Warranty and Is Eligible for free Repairs then You can claim it Anytime and How many Times you need too, under the Warranty Period. 

To Claim Your Warranty Just Contact us and EXPLAIN YOUR ISSUES BRIEFLY on Our Email id business.buzzstreet@gmail.com or you can also WhatsApp on +917417392929.

Once Your Request is Approved you Have to Courier the Defective product On our Address which we will provide at that time. We can also Offer Reverse Shipment and get it Picked from your address But that Will be charged between Rs100 and Rs400 Depending On the Location, Weight of the Product and Availability of the Courier Partner. Final Amount will be Informed to You by Our Staff Member before Placing your Request for Reverse Shipment.

Once Your Defective Product is Received at Our Warehouse Our Repair Unit Will Take 48-72 Hours to Check and Repair the Fault. In-Case of Extreme Damages OR in-case product is damaged by extreme water intake and is Up the amount of standard Set, AND YOUR PRODUCT is Not Under Condition to get repaired Then we are not Liable to REPAIR It. However in Such Condition we Will offer you a New Product at a 50% Discounted Price and COD will Not Be Available In Such Condition.